The procedures and protocols that were routinely part of safe delivery of dental care are already well developed and practiced at Devonshire House. With the COVID-19 pandemic, we have upgraded these routines to ensure that we are offering you the latest in safe dental environments. The risk of virus particle contamination is managed carefully in all areas of the building and surgeries.
If you are unwell for any reason it is better to not come to the Dental Practice. If you suspect you have symptoms of COVID-19 please stay at home and follow NHS guidance.
Our reception team will call you to complete as much of the necessary administration as possible before your visit and you will be asked to complete a medical health form prior to your appointment. They will confirm who will be treating you and which practice your appointment will be at as well as the date and time.
In order to reduce time spent in communal areas at Devonshire House we kindly ask you to:
Your actual examination will be more about getting to know you and listening to your dental concerns unless you require urgent treatment.
We will call you shortly after your appointment to arrange your next visit and will email or post treatment plans to you with detailed information about time scales and fees.
I was very impressed with your Covid arrangements and the personal welcome at my car, and I greatly enjoyed the friendly banter with Ian and his lovely assistant, together with the good advice given. It was a pleasant experience - something not often said after such a visit. The follow-up written report and treatment plan arrived the next day and were very impressive.
I found the whole experience very efficient and helpful from Covid precautions to the appointment, reports, and general conduct of everyone involved. Congratulations.
Excellent virus protection arrangements. Professional dental treatment. 5*
Excellent service and all the precautions regarding the coronavirus circumstances were very thoughtfully and thoroughly undertaken.
Extremely well organised and detailed Covid response, I was nervous as this was my first outing since March, but was very impressed by the lengths Devonshire House went to minimise risks.
We have just had our first dental checkups since the Covid pandemic hit and were favourably impressed by all the new procedures and equipment Devonshire House have put in place for staff and patient safety. Despite all the new equipment and safety protocols, it all felt under control and relaxed rather than anxious. Our checkups were done very quickly and efficiently and with Devonshire House’s customary friendliness. We have full confidence that they’ve nailed the “new normal” Covid procedures. They’ve been named the best dental practice in national surveys, and they continue to achieve the highest standards. A hugely impressive investment in safety yet without feeling in any way 'rule-bound'.