Nurse to Patient Advisor/Receptionist
I started my career at Devonshire House in 2009 as a qualified dental nurse. I have nursed with most of the dentists in the practice and I feel my knowledge for dentistry has increased massively whilst working alongside the specialists. When I chose to start a family and reassess my career path I was encouraged to apply for the opportunity to work as a receptionist. With my dental knowledge & reception skills I progressed through the team to my current position as Reception Supervisor.
I came to DH in 2014 to work as a Dental Nurse, already having obtained my radiography qualification but frustratingly only really having used it on the odd occasions. I was really excited when I had the opportunity to put it to use on a regular basis by being given the role of Devonshire House Dental Radiographer, which includes holding twice weekly clinics taking CBCT scans and OPGs for external referring dentists and of course for our internal Dentists, as well as taking care of the admin and maintenance of the scanning machine all of this which I have continued to enjoy for 4 years now. I feel very happy and lucky to have been given this opportunity within Devonshire House.
I started my career at Devonshire House in 2011 as a patient advisor as part of the reception team and was able to apply for the opportunity to become reception supervisor which evolved into deputy reception manager and in time I was able to take on the role as reception manager, my current position. I have been encouraged to take on new challenges which have enabled me to grow both personally and professionally and I encourage my team members to do the same.
I started at DH in 2008 enjoying the variety of nursing with a Prosthodontist. I had an interest in Oral Health Education and was delighted when a role opened up as a job share, soon after gaining my qualification in 2011. It was wonderful to have the opportunity to work with patients directly and be able to offer a service personally tailored to each of them. I didn't know of any other practices at the time who employed OHEs. As well as the abundance of orthodontic patients for disclosing, all clinicians within the practice referred patients to see me for extra coaching. Sadly with covid and the extra demand for surgery space the role was withdrawn. I think that the future with Riverdale will bring further opportunities for dental nurse career development.
My initial role at Devonshire House was a PA to the Practice Manager. When the Education Programme was introduced I was thrilled to take on the new position of Education and Marketing Manager which enabled me to use my Marketing and Events skills. As a new position, I really had the opportunity to develop the role myself and it has been so rewarding introducing something new and working so closely with all of the other teams.