Patient Feedback

Write a review about your experience at Devonshire House

Devonshire House

If you are happy with the treatment and service you have received as a patient of Devonshire House, we would be very grateful if you could leave a Google review for the practice:

To leave a review:

Please click on the button below to visit our Google Places listing and click on the 'Write a review' icon.

Vist our Google Places account

If you don't have a Google account you will be asked to create one. Or you can sign in with your existing account.Google plus

Google plus

For further guidance please see the steps below:

Have an account? Please sign in here

Need an account? Please sign up here

Video Instructions are available in our Youtube account

To complete a satisfaction survey: 

Please click on the button below to complete an online patient survey. All completed surveys will automatically be entered into a quarterly draw for the chance to win an electric toothbrush.

Patient Survey

For each of the questions in this section please give a score on a scale of 1 to 6, where 1 is Appalling and 6 is World Class.

1. How do you rate our team for:

Friendliness and Approachability

Helpfulness (Going the extra mile)

Quality and usefulness of advice given

Clear and unambiguous communication

Professional and respectful manner

Explaining your treatment options to you

Providing clear information about the cost of your treatment

Consulting with you and making you feel like a valued client

Providing a clean and hygienic environment

2. How do you rate the speed with which we:

Respond to your letters

Respond to your telephone calls

Did anything else that we said we would do

3. If you have recently become a patient at Devonshire House,
how do you rate the overall quality of:

The service you received before your first appointment

The service you received during your first appointment

The service you have received after your first appointment

4. How good are we at keeping our promises?

5. How good are we at offering you appointment times that suit you?

  Yes    No 

  

  Yes    No    I can’t remember 

8. What aspects of your experience with us have most impressed you?

9. What could we have done better?

10. Have you found our literature or website useful?
Do you have any suggestions to help us improve them?

11. If you were running our business, what else would you do differently?

In order to enter the draw, please leave your name and email address but if you prefer to remain anonymous, that is fine too!